FREQUENTLY ASKED QUESTIONS

1. What are the main benefits of your products?
   Our products, made with grape extracts, offer extraordinary benefits for the skin:

• Natural antioxidant action: fight free radicals and slow down skin aging.
• Deep hydration: keeps skin soft and velvety for a long time.
• Intense nutrition: enriched with essential vitamins and minerals, they improve the texture and brightness of the skin.

2. Where did the idea of ​​creating cosmetics with grape marc come from?
   The idea was born from the desire to valorize the waste from the production of our wine in Montalcino. Usually used for grappa or fertilizers, we decided to transform them into high quality cosmetics, exploiting their powerful antioxidant properties .
3. Where are Puravitis cosmetics produced?
   The pomace collected in our Montalcino vineyards is sent to a specialized laboratory in Piedmont, where it is transformed into cosmetic formulations of the highest quality.
4. What does "grape marc extract" mean?
   Grape marc extract is the result of an extraction process of the main molecules and beneficial properties from grape marc, such as polyphenols and antioxidants. These elements offer extraordinary anti-aging and regenerating benefits for the skin .
5. Are your products safe and tested?
   Absolutely! All Puravitis products are dermatologically tested to ensure their safety and effectiveness. Furthermore, they have not been tested on animals, respecting ethical standards.
6. Is the scrub for face and body?
   Yes, our Exfolio Vinea scrub can be used on the face and body, but is especially suitable for delicate areas such as the face and décolleté.
7. Are your products valid from a skin-preparatory point of view?
   Of course! Natural antioxidants, such as quercetin and other polyphenols, make our cosmetics ideal for fighting free radicals, improving skin elasticity and fighting the signs of aging. And they are suitable for all skin types.
8. What values ​​guide your production?

Sustainability: we reuse grape marc to promote the circular economy.

Made in Italy quality: from the vineyards of Montalcino to the laboratory in Piedmont, all our products are made with Italian care and passion.

Naturalness: we only use natural ingredients free from parabens, sulphates and silicones.

9. What is the difference between your products and other cosmetics?
   Puravitis stands out for:

• The use of grape extracts rich in polyphenols, powerful natural antioxidants.
• The direct provenance of the ingredients from our Montalcino vineyards.
• A concrete commitment to environmental sustainability and the circular economy.

10. Can I use multiple products together?
    Absolutely! Our products are designed to complement each other, offering an effective and personalized skincare routine. For example, you can apply the Aqua Vivens booster serum before the Elixir Vitae anti-aging face cream for optimal results.
    
    11. How can I integrate Puravitis products into my beauty routine? Here is an example of a routine with our products:

• Morning : Cleanse the skin with Merum Thermae and apply Aqua Vivens for a boosting action.
• Evening : Gently exfoliate with Exfolio Vinea and deeply hydrate with Elixir Vitae.

12. How long does it take to receive my order? Delivery times vary depending on the destination:

• Italy: 2-5 working days.
• Europe: 5-7 working days.
• International: 7-14 business days.

11. What payment methods do you accept? We accept major payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal.
12. Can I return a product? Yes, we accept returns within 14 days of receiving your order, as long as the product has not been opened or used. To initiate the return process, contact us at [support email] .
13. Do you offer free samples? We occasionally include samples in our orders to allow customers to try new products. Keep an eye on our promotions to see when they are available.
14. How can I contact customer service? Our team is here to help! You can contact us via email at [support email] or fill out the contact form on our website. We answer from Monday to Friday, from 9:00 to 18:00.
15. Does Puravitis offer loyalty programs? Yes, we are working on a loyalty program that will allow you to accumulate points and receive exclusive discounts. Sign up to our newsletter to be among the first to know more!
16. How can I stay up to date with Puravitis news? Follow us on our social channels Instagram (@Puravitis) and TikTok (@Puravitis) to receive exclusive offers and updates on new launches.